5 Questions to Ask Before Booking a California Limo Service
Those of you who travel for business understand the importance of ground transportation. It’s how you get to and from the airport, hotel, conference center, and anywhere else you may need to go during your business trip. If your California limo service isn’t punctual, you could miss an important meeting and lose out on potential business. If the chauffeur doesn’t drive smoothly, it could stress you out and throw you off your game. That’s why it’s crucial to pick your car service with care, because unfortunately, not every car service is created equal.
In order to find the highest-quality sedan service to meet your needs, there are five areas you should inquire about. Asking these questions will help you avoid potential problems and headaches later on down the line.
Ask About Services & Amenities
Remember when flights use to offer full meals for anything over a few hours in length, and even when the flight lasted just an hour or two you’d still receive a full can of soda? Now, you’re lucky if you receive a four ounce beverage cup which you need to decide how you divide up your sips throughout the remainder of the flight. The inconsistency is even worse when it comes to ground transportation.
If you want specific items in your vehicle, such as a newspaper or magazine, coffee, bottled water, power outlets, or Wi-Fi connectivity, make sure to inquire with the company. One sign of an elite car service is their ability to learn your preferences for future bookings so you don’t have to repeat your requests.
Ask About Rates
Each transportation provider charges different rates. Factors include vehicle type (sedan, SUV, premium sedan, Sprinter van, shuttle bus, etc.), trip type (one-way transfer, hourly); and distance from pickup to drop-off location.
Some car services build in extra surcharges, such as for fuel, so be sure to ask for a breakdown of all costs so that you don’t get surprised later on.
Also, just because one car service costs lower than another doesn’t mean the more expensive one is a rip-off; they may spend more on chauffeur training, customer service, and vehicle maintenance, so you get a better experience. Cheaper isn’t necessarily always better. In fact, when it comes to car services, you get what you pay for. Going with an expensive company may not guarantee better service, but going with a really cheap company almost always guarantees a below-average experience.
Ask About Served Areas
If you travel throughout the country or even internationally, it makes sense to find a corporate car service that can manage your transportation wherever you go. While many companies advertise global or worldwide service, not all of them have the ability to provide transportation in every country. At CLI Worldwide, we offer real global ground transportation service in more than 650 cities. We’re more than just a California limo service; we’re a business travel partner. When you book with us, you get a VIP experience everywhere you go, with a single managed point of contact for convenient service and billing.
Ask About the Vehicle Maintenance Schedule
This is one of the most important questions to ask a car service company but few people think to do it. While it may seem like a company’s maintenance schedule has nothing to do with you, it’s actually a huge factor in your business travel experience. Vehicles break down all the time, even those operated by “professional” limo services. In fact, a car service’s fleet goes through more wear and tear than the average vehicle because they’re always running.
A good maintenance schedule is crucial to keeping a fleet in tip-top condition, and a well-maintained vehicle means a smooth, stress-free travel experience for you.
Ask About the Cancellation Policy
Plans can change and you might need to alter your travel arrangements. Knowing whether or not you can change or completely cancel your transportation booking is important. Some companies offer refunds while others do not let you out of your booking, regardless of the issue. Some have a time frame for accepting changes and cancellations, so make sure to inquire about this during the time of booking.
If you would like to have a team of friendly, helpful experts manage your ground transportation or provide a free quote, please contact the CLI Worldwide reservations department at 877.581.7531 or clicking the button below.